1.Is each and every product on the site
available if once ordered?
On each of the product listed on the Wapzon mall, there
will be a column of description of the phone and its stock availability. You
have to check out if the product that you want is available.
At times, some products are not available due to the
tremendous demand causing our stock to deplete. We will always try our best to
send ordered product to you as soon as it arrives.
2.I am looking
for a phone that has not been released. Can you tell me or send me some
information on this phone?
In this case there is not much that we can help you.
Mobile handset manufacturer do not give precise date of launching their new
product nor indicating the price. With Wapzon.com we always try to keep you
updated with the latest speculation of the product that yet to be released.
3. Can I pre-order for those new products that will only
be available in the future?
We are certainly glad to accept these orders as we always
keep track of future products. We will notify you once the product is available
by e-mail.
4.Is warranty
offered for all of the product?
You will have to check out the warranty availability in
product description column. All our mobile handset is under warranty but for
accessories only certain of them under warranty.
5.How long does
all the mobile handset warranty last?
Most of our mobile handsets are delivered with a 1-year
International warranty from the manufacturer. This warranty is available in all
countries that recognized or accept the manufacturer’s warranty certificate.
For Malaysia user, we will include a Wapzon warranty certificate.
6.What shall we
do if in case service is needed?
The manufacturer’s local hot-line number is provided to
you in the warranty certificate supplied. In case any service is needed, you
can call the number and they will advise you with the nearest service center in
your area.
For Malaysian user, a list of service center is listed on
the Wapzon warranty certificate. User can seek services on this assigned
service center.
7.Is there any
tax charges on the product?
Yes all our prices are tax included.
8.Is the price of
the product reasonable compared to market price?
We have a research team who
always keep track of the prices of mobile product on the market. From the
information gathered we would make sure that our product price would be the
best value if not the cheapest.
9.I have experienced buying mobile products
that are not original. Are the products sold here original?
All of the mobile phone listed in the Wapzon mall
are original with recognition from the manufacturer. There would be a
recognition logo from the manufacturer at the side of each product listed.
10.How would I know if the mobile phone I
received is original?
Each original mobile phone
has a manufacturer recognition sticker on it. Upon receiving the mobile phone
you ordered from us, kindly checked for the mentioned sticker.
Mobile Devices 
